Last updated 10 months ago
Although the telephone still acts as a key component in a business’ communications systems, advances in technology have provided a myriad of other options that are quickly becoming just as essential. Video calls, voice mails, emails, and texts all should be utilized to keep your business connected and running smoothly. Using a managed service provider and following these tips will allow you to simplify your business communications:
Unify Your Communications System
The best way to simply your business communications is to integrate your voice, video, and data networks into one unified communications system. Being able to access a variety of applications through one interface makes it easy for your employees to stay connected no matter where they are, increases their productivity, and encourages sharing and collaboration. According to a recent study, unified communications adoption
doubled over the past year, with 76% polled saying the investment has met or exceeded their expectations.
Implement In Stages
Implementing unified communications into your business can be done in stages and to varying degrees. It’s up to you to evaluate and identify what can make the most impact on productivity for the least amount of cost. Perhaps a cloud-based word processor or voicemail and email integration will benefit your company most. Look for the right service provider who can meet your needs. Consider scalability and leave yourself options for your business to grow into.
Train Your Workforce
The ability to redirect calls from one office to another doesn’t mean anything if the phone operators always press the wrong button. Though new systems are designed to be intuitive and user friendly, a little training will be necessary. Take the time to train your workforce in using your new communication systems properly in order maximize their benefit.
Do you need help with your unified communication solutions or require other IT services? ZyEdge
is one of the leading providers of managed services on the East Coast. Call us today at (703) 860-1111 or visit our website to find the right IT solutions for your business.